Responsibilities
- Manage the release management process to reduce operational risk in prod and test environments
- Coordinate planned changes between dev and production teams
- Facilitate the Change Advisory Board (CAB) meetings
- Efficiently integrate new business applications into the ecosystem from design to implementation in various environments (Dev/Test/UAT and prod)
- Coordinate and execute technical tasks based on the requirements of different stakeholders (Security/Platform/Production/Infrastructure/provider and Dev)
- Identify and mitigate risks, technical issues, and dependencies across the project
- Collaborate with the Provider (Third-party Package) on technical requirements
- Develop the project's reference document in collaboration with Dev
- Estimate the workload of IT tasks during the project
- Implement continuous improvement using the Problem Management process to reduce downtime for business applications- Internal stakeholders: Development, Service Management (Incident/Problem Management), DBA, Network, Citrix/Virtualization, Tooling, IT Security, IT Risk.
- External stakeholders: Software and Service Vendors, Business Process Outsourcing Clients (Banks who are using our IT Platform and services)
Required profile
- Master in IT or equivalent
- Good command of development languages and linked application servers: Java, JBoss, C++
- Good command of CI/CD tooling: OpenShift, Kubernetes, DevOps principles
- Good command of production tooling: FTP transferts, schedulers
- Previous experience of the Banking sector will be an asset
- Responsible, rigorous, versatile, with good interpersonal skills and team spirit. Ready to propose enhancements and participate to continuous improvment initiatives.
- Fluent in English and French
Technical environment
- Service Now
- Serena
- ArgoCD
- NetScaler
- Java
- Apache/IIS
- OpenShift
- Kubernetes